THE I-TRACK ADVANTAGE
Everything you need in one place, I-TRACK, exclusive to ICON customers is a tracking, management, and communication tool that can be accessed via an app on your smartphone, tablet, or desktop.
I-TRACK not only benefits our customers but also our crews and managers! All the features of I-TRACK for customers are made possible by crew member and area member usage. This tool is utilized across the board, from crew to customers ensuring that as partners, we are all on the same page in terms of service and communication before, during, and after an event.
With individual logins , customers have the capability to:
Track when crews are onsite via real-time service updates
Communicate with ICON Area Managers to request service
Request service using ICON’s photo messaging technology
Receive prompt responses to service requests from an ICON Area Manager
Access location ping tracking on ICON equipment, providing live updates on service
Use individual logins on your smartphone, tablet, or desktop
Track snow and ice removal investment through the investment tool
With individual logins, ICON crews and staff have the capability to:
Ability to manage, track, and efficiently route hundreds of pieces of ICON equipment in real-time
Specific site specifications uploaded to ICON crew’s mobile devices
Dispatch, communication, and coordination of ICON crews across the Midwest in real-time
GPS mapping data allows for ultra accuracy when tracking and responding to photo I-Track service requests
